International Parking & Mobility Institute

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Parking Spotlight

WGI, Inc.

Port of Galveston Terminal 10 Parking Facility

WGI, Inc. and Galveston Wharves

  • FIRM: WGI, Inc.
  • LOCATION: Galveston, Texas
  • KEY STAFF: Benjamin Sands, WGI, Inc.
  • OWNER: Galveston Wharves
  • PROJECT TEAM MEMBERS: 
    • Julio Deleon (Director of Mobility—Port of Galveston): project lead and visionary

    • WGI: parking design, review, and general consulting services

    • Amano Mcgann: manufactured the parking equipment.

    • PSX Inc.: distributes and services Amano equipment.

    • Parking Guidance Systems, Inc.: programmable signs, software, integration, and continuing support

    • Trans Systems: general design and transportation consulting.

  • NUMBER OF SPACES: 1,100
Benjamin Sands
Sands, WGI, Inc.

Port of Galveston, located in Galveston, Texas, opened its newest cruise ship terminal in November 2022. In conjunction with the innovative design of the terminal, parking access was envisioned to enhance customer experience while providing high operational efficiency.

The new parking technology used for the recently opened passenger cruise Terminal 10 at Galveston Wharves is a revolutionary step forward in sustainable design being the first cruise terminal in the world to generate 100% of its energy through 30,000 SF of on-site solar photovoltaic panels, this makes the terminal the first LEED Zero-Energy cruise facility in the world. A solar canopy installed over a portion of the parking area not only provides power to the terminal but also provides covered VIP parking as well as electric charging stations.

Planning for a new cruise passenger terminal began in 2017.

Plans included adding two surface parking locations to serve the new terminal. Ensuring the parking areas are reserved for passengers’ required parking gates, dynamic signs, as well as revenue and access-control systems. From the planning phases, the Port had a vision for technological efficiencies and integrations for the access and revenue control systems to be used for parking associated with the new terminal.

The Amano One Parking Access and Revenue Control System (PARCS) includes an integrated and streamlined parking purchase process for cruise passengers working with the Port’s reservation system (ResPort). The system efficiencies include an integration that allows cruise passengers to purchase parking at the time of their cruise reservation, providing passengers the ability to provide license plate numbers, and/or receive a barcode validation to use to enter and exit an assigned parking location(s). It was very important to provide customers with multiple options for accessing the parking locations, to minimize any entering delays and customer frustration while maximizing system efficiency.

Another key aspect of the installed system’s performance is improving communications with customers as they drive to/from their parking locations as well as when they are in the parking lanes. To achieve this the parking system actively communicates the daily lists of scheduled cruise departures, their associated assigned parking locations, local weather, and the current parking availability in different locations through a dynamic integration with a fully programmable large (50” x 50”) roadway message display positioned at the central access point to the Terminal as well as fully programmable location signs at each entrance to the parking areas. ◆

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