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Manage the Man

Manage the Man

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Normalizing & Encouraging Mental Health Discussion Among Male Employees

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Patrick's Perspective
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Zach's Perspective

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Patrick’s Perspective

In recent years, there has been a marked increase in the attention given by employers to the mental and emotional health of their staff. In addition to some novel tweaks to the standard benefits package fare (ex: 24/7 online access to mental health professionals, hybrid or flexible work schedules), there has been a general thrust by Human Resource professionals to educate management and employees on the importance of recognizing and embracing the diversity of not only the workforce but also the unique issues faced by the various demographics therein. Though still relatively new, the results of these efforts have shown a consistent and measurable net positive to all parties.

Recently, the concept of “toxic masculinity” has leaped to the forefront of the public forum. In her 2019 article, “What is Toxic Masculinity?” Maya Salam provides a clear and concise explanation of toxic masculinity: “Toxic masculinity is what can come of teaching boys that they can’t express emotion openly; that they have to be ‘tough all the time’; that anything other than that makes them ‘feminine’ or weak.” The consequences of teaching such beliefs are well-known, thoroughly documented, and visible: the drastically lopsided suicide rates of males—nearly four times that of females (American Foundation for Suicide Prevention); and the eye-watering percentage of fatal workplace violence perpetrated by men—a whopping 80%, according to the US Bureau of Labor Statistics.

Traditionally, men are taught to bottle emotions and deal with their issues and are only allowed to show two emotions—happiness (in muted tones) and anger. Historically, any deviation from that standard would have been met with scorn and derision. Phrases such as “boys don’t cry” and “I’ll give you something to cry about” have long been staples in the rearing of sons, and society is finally beginning to see the harm it has caused manifest itself in many ways, including the workplace. There is, however, a push to move away from the traditional “American upbringing” and to encourage males to express their emotions in healthy, positive ways.

As with many significant undertakings, the first step is always the biggest. Despite our many evolutionary advantages, humans are still pack animals, and the hierarchies continue to apply. During my time in the Navy, especially as a Chief, the importance of leading by example was impressed upon us. We were always taught to act in our sailors’ best interests. In my last few years of service, the push to address mental health began to take center stage. We as leaders were expected to drive those discussions, to identify struggling individuals, and to find them the help they needed. In the few instances where a dissenting voice among our ranks would balk at discussing “our feelings,” the answer was always, “Too bad, this is bigger than you.” I still carry that sentiment with me today. No company is defined by a single individual, and no company’s success hinges on the actions of a single employee, regardless of title. By improving our employees, we improve ourselves. As managers, we live and die by the actions of our people.

As with any potential change affecting the entire company, the question of how this benefits the company will, understandably, arise. In their 2021 Mental Health at Work Report, Mind Share Partners—a non-profit organization focusing on workplace mental health awareness—addresses this question from multiple angles. They found that in workplaces that are seen as supportive of mental health, employees were more productive (averaging 10% over their baseline productivity), twice as likely to be satisfied with their position, and three to five times more likely to have positive views of their company or leadership (Mind Share Partners, 2022, p. 12). Every manager knows employees are more productive when they feel supported and appreciated, and mental health support
is no exception.

Zach’s Perspective

My name is Zach Barlowe, and Patrick has been on my team for three years. I appreciate his willingness to delve into what has traditionally been a subject with which men are uncomfortable. I’m still a little awkward, to be honest, but I must emphasize that paying attention to the mental part of our health is an important, possibly the most important, thing we can do for ourselves and others.

As a leader, the emotional support of your people is a priority we need to focus on. That support is not something I initially set as a focus; it grew organically from a culture of openness and willingness to reach out to other team members for installation and technical advice. That culture of learning on each other for the technical parts of our jobs also contributed to our willingness to lean on each other for mental and emotional support. Several team members support each other this way. Some have PTSD, while others have different trauma or stress. They check on each other and reach out when they are having a particularly bad day. There is always someone to listen, empathize with, and advise. This has strengthened relationships and team trust. Ultimately it benefits the company’s success as well.

Managers can and do participate in sharing stress with their teams. It’s healthy, and I encourage it. One manager told me that leading and looking out for his team has made him think of his team like they are his own children. I know I feel the same way. However, everyone has limits, and there are only so many burdens of others that you can bear. From personal experience, I caution team leaders to use caution in taking on too much external stress—there must be a limit to your sanity as a caring leader. Share the burdens with others that also have a heart for people. Others in your organization can often step in and share that load with you and your team. Sharing stress also allows other managers and team members to learn to contribute to the team’s mental health.

All companies need good people to succeed. Good people are hard to come by these days. When you find them and retain them, you will succeed. When you watch out for your employees’ mental health, they know they are valued as people, not “resources” or “assets,” and will be more loyal and perform better.

Mirroring Patrick’s earlier reference to toxic masculinity, I watched a long-format interview with a former Navy Seal. His story was as amazing as it was heartbreaking. According to his interview, his team’s culture was mission-oriented and tough. They didn’t talk about their struggles; that would be weak. He wound up on drugs after multiple injuries and suffering from depression and anxiety. He kept it to himself. He ruined his marriage and had a brush with suicide. After he narrowly avoided killing himself, he got some help. Eventually, he and some former teammates went on a retreat to Mexico, where they got everything they had been dealing with off their chests. In the end, all these warriors were suffering in the same way but never supported each other in the mental part of the game. They should have been there for each other all along.

One of my goals in team building has been to build a family, not just a team. I ask my team about their families, hobbies, and quality downtime. The installation/commissioning side of this business requires a special breed. I’ve called them “working dogs” as a metaphor. My team likes to work. They need to work. Set them up for success, and they will make the magic happen. But you can’t forget they are human beings with lives, families, and kids. You must build a support system and talk about it. The quality of your team and their mental condition is critical to success.

Both Patrick and I hope that sharing our stories will help others.

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