Passport announced Catherine Dunwoodie has been appointed vice president client success. In this role, Dunwoodie will be responsible for expanding a robust customer success department, ensuring operational excellence while driving clients to gain additional value from their investments in Passport’s product solutions.
“I’m thrilled to announce the addition of Catherine to our organization as she fills a vital role leading our client success teams to increase customer satisfaction while expanding product integration,” said Doug Rogers, Passport CRO. “At Passport we focus on improving and advancing the overall customer journey, and Catherine has a proven record that will help take us to the next phases of our customer-centric approach.”
Dunwoodie was most recently with Paycor as senior director of strategic alliances, while previously serving as leader of client success and director for its HR Center of Excellence. Prior to that, she served in various customer-centric roles at Vantiv, EMCOR Facility Services/Viox Services and EPIC Technologies. Dunwoodie holds a B.A. from Miami University.
“I’ve been impressed with Passport’s approach to the market and this is an excellent time to join the company to drive continued growth and long-term -customer relationships,” said Dunwoodie.
