“Our Accredited Parking Organizations exemplify excellence and commitment to their customers, staff, and communities,” said IPMI CEO Shawn D. Conrad, CAE. “It’s an honor for us to recognize this year’s APOs, particularly at a time when customer service and a focus on excellence have become more important than ever before.” Organizations applying for new or renewed accreditation in 2021 and 2022 faced a challenging economy, labor shortages, supply chain issues, and lingering effects from the COVID-19 pandemic. “The fact that these organizations rose to the challenge and surpassed all expectations for serving their clients is a testament to their resilience and dedication. Their APO status recognizes that achievement.”

APOs follow a stringent process to demonstrate commitment to ongoing evaluation and improvement of program outcomes through the implementation of industry best practices. Applicant organizations work with third-party reviewers to organize and present evidence of accomplishment of 250 criteria in 14 categories related to industry best practices. APO with Distinction requires an additional set of criteria to be met.

The APO accreditation was developed to be applicable to institutional, municipal, medical, university, airport, private, and other parking programs. Organizations must re-certify every three years to maintain the designation. This year’s APOs were recognized at the 2022 IPMI Parking & Mobility Conference & Expo, July 24-27 in New Orleans, La. They are: