Parkers can now experience contactless parking payments and easily manage permits online.
New Rochelle, N.Y. — In partnership with Passport, the City of New Rochelle is streamlining parking and curb management with the launch of Passport’s mobile pay parking and digital permitting solutions. Beginning today, residents can purchase new permits and existing permit holders can manage their accounts through the online portal.
Also available is Passport Parking, the mobile payment app powered by Passport that allows drivers to conveniently pay for and manage parking sessions through their smartphones. After downloading the free app, a user enters the respective zone number, license plate number and the desired length of time for parking. Users can receive notifications when their sessions are about to expire and view receipts and parking history.
“The transition of the City’s pay-by-cell and permit parking system from ParkMobile to Passport will improve customer service, enhance the efficiency of our public parking operations, and simplify communication with public users,” said Mayor of New Rochelle Yadira Ramos-Herbert. “Together with my City Council colleagues, we are always seeking new ways to provide more convenience for our residents, businesses and visitors.”
“We are pleased that the migration from ParkMobile to the new Passport system will go into effect on May 1, 2024, after extensive preparations to ensure a smooth transition,” said New Rochelle Commissioner of Development Adam Salgado. “Recognizing the need for the parking public to transition from one mobile payment app to another, the City will have a 30-day period when ParkMobile will run concurrently with Passport, along with extensive public notification through signage at our facilities and information on our website and social media.”
Passport is the only platform that brings together the complexities of mobility operations into one view to help cities improve decision-making and efficiencies. Other locations in Westchester County that partner with Passport include the Village of Mount Kisco, the Village of Ossining, the Village of Port Chester, the Hartsdale Public Parking District, the Village of Pelham, the City of White Plains, and the City of Rye.
“Passport’s technology will equip the City of New Rochelle with better insights to improve parking turnover, expand revenue opportunities and enhance the customer experience,” says Anthony Caddell, Passport senior account executive. “We are proud to be the City’s trusted partner and we look forward to helping them address challenges and streamline efficiencies.”
The Passport Parking app is free to download from the App Store and Google Play. Users can also manage their parking online at passportparking.com. To purchase a new permit or to manage active permits, users can visit newrochelle.cmrpay.com/permits/login
About Passport
Passport is the leader in unified parking and curb management. By integrating enforcement, parking, and payments into one software solution, Passport is the only platform that brings together the complexities of mobility operations into one view to help cities improve decision-making and efficiencies. From citation issuance to mobile payments, permitting technology, and more, Passport is empowering cities of all sizes with better insights to improve parking turnover, expand revenue opportunities, and create more livable communities. Passport is trusted by more than 800 clients across North America.
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