EV Charging Accessibility
A Comprehensive Guide in Ensuring ADA Compliance in Electric Vehicle
Share:
Share:
Home » April 2023 » The Business of Parking | Marketing & Development
shutterstock / Digital Storm / urfin
If you’re looking to make one or two meaty marketing leadership hires to beef up your growth strategy, what you’ve probably got in mind is an “all-arounder.”
That person—a veritable marketing unicorn!—can churn out slick sheets, create an eye-popping booth, lock in media opps, drive people to your site and park them there, run irresistible ads, orchestrate the perfect pitch, and write articles (like this one) for awesome publications (*winks at IPMI*).
They’re the Analyst, the Architect, the Lead Magnet, the Media Mogul, the Don Draper, the Practically a Product Person, the Webmaster, and the Sales Team Whisperer—all in one “creative, data-driven” package.
We don’t live in a world rife with unicorns (though I did recently learn that they’re the national animal of Scotland). But I’m here to tell you that doing a little pre-work makes finding the right person a whole lot easier, especially when you’re running lean.
Different marketing functions support different types of growth strategies. So, it really can be as simple as looking at what your top biz priorities are and tailoring your marketing job descriptions and interviews for the skills that will make the biggest impact.
I’ll help! Using minimal jargon, because as much as I like saying things like “let’s A/B it”, “ideal LTV:CAC”, and “rig up an attribution model”, I like you more.
Three questions to ask yourself while staring in the mirror…
If yes, you’re looking at demand generation. Demand gen is accomplished by running “campaigns” aimed at a target audience that incentivize them to engage with you in exchange for something they’ll find interesting or helpful.
Campaigns typically involve three things:
Demand generation is a killer skill set for an early marketing hire because this person understands how to:
They’re also typically excellent project managers because they work with so many other types of marketers to get campaigns out the door. This is good news if you don’t have a designer or writer and this person manages freelancers or agencies.
Here are three demand gen-adjacent disciplines worth flagging, all of which have space for deep specialization and expertise:
Campaigns involve a lot of architecture for tracking, targeting, and attribution. If you don’t have one already, you’ll need a marketing automation platform that either doubles as (like Hubspot) or integrates with (like Marketo) a CRM (like Salesforce). You can do some sophisticated targeting and drip repetition with these platforms that a non-operations specialist may not be able to handle.
Often, The Offer is content. Blogs are excellent for improving your site ranking and reinforcing your brand. Ebooks don’t write themselves—in fact, nothing does! You can outsource, but keep in mind that editing is a lift, and ChatGPT (an artificial intelligence chatbot that interacts with users and answers questions) isn’t fluent in parking (…yet).
Paid marketing (like ads for print, digital, social, and search engines) is a highly specialized area of demand generation that involves identifying efficient channels and using an acronym soup of quantitative inputs (ADV, ROAS, CAC, CPC, CPL, LTV:CAC, CR—LOL!) to back into how much to spend. Then there’s a lot of complexity to crafting ads and channel strategy to make sure those leads you’re paying for are viable.
For companies with a strong focus on upselling customers or converting pilots, product marketing and customer marketing will have an astronomical impact.
Product marketing is the lynchpin between sales, marketing, and product. They define and articulate the value of your product and its position in the market.
Someone with a product marketing skill set can:
To clarify, product marketing plays down the whole funnel (it’s killer for informing or even writing website copy, as well as following up from sales calls with PDFs, videos, etc. on how the product works)—not just post-close.
But the reason that I’m slotting these skills in here is that product marketing is huge for increasing product engagement, proving your value, and pitching upsell.
I adore marketers with this skill set. I think they’re the secret weapon for any “parketing” team. Our products are highly nuanced and require contextualization.
I’m going to spend less time talking about customer marketing, not because it’s less important, but because if you’re looking for early hires and have a customer success function in place, a product marketing or demand gen skill set could provide air cover.
Enablement is a hefty part of customer marketing and customer success. Customer marketing works in tandem with customer success to identify opportunities to prove bottom-line impact, elevate the customer experience, and increase retention.
Here are some low-hanging customer marketing initiatives that I’d recommend:
Brand marketing promotes your company’s purpose, personality, and point of view.
While demand generation campaigns focus on customer pain and how your company uniquely solves that pain, brand campaigns demonstrate your vision and mission—how you fit in, and how you stand out.
The primary success metric for brand is awareness, meaning footprint and familiarity within your total addressable market. This can manifest through branded search volume, social media trajectory, website traffic, and referrals. You may observe a spike in views to your corporate LinkedIn after speaking at a conference, for example, or publishing a press release may drive more site traffic.
Brand campaigns may not generate truckloads of leads, but ultimately, they lower your customer acquisition cost. A clear, bold, memorable brand is sticky—ergo, the leads that come in are more likely to qualify for and benefit from what you do.
To invest in brand means to invest in a marketer who can:
Ideally, this person is a strong writer. It’s a gargantuan task to define your company’s “identity” and make it meaningful and legible. My two cents is that it’s unrealistic to expect this person to execute complex graphics, yet reasonable that they should develop agility with Canva and/or be able to direct a freelancer.
Someone who can write your releases and articles in-house is dynamite, but there are also benefits to working with PR, events, and content agencies; your brand marketer would manage those relationships.
In short, hiring marketing people is less overwhelming if you know what skill sets you’re looking for based on how those support your growth strategy as a whole. Inspect that first, and then execute your job descriptions and interviews accordingly. ◆
Sarah Becherer is VP of Growth at Ocra and a member of the IPMI Technology Committee.
A Comprehensive Guide in Ensuring ADA Compliance in Electric Vehicle
How EV Charging Elevates the Role of Parking Facilities
As we fully came out of the pandemic in late
Parking & Mobility is IPMI’s flagship publication, covering the news, trends, analysis, technologies, and people of the parking and mobility industry, and how it affects and influences communities around the world.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . |
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
CookieLawInfoConsent | 1 year | Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie. |
elementor | never | This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time. |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Cookie | Duration | Description |
---|---|---|
_ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
_ga_02PMHW8YWC | 2 years | This cookie is installed by Google Analytics. |
_ga_LC0QJJHM3J | 2 years | This cookie is installed by Google Analytics. |
_ga_V9KYTSBYT2 | 2 years | This cookie is installed by Google Analytics. |
iutk | 5 months 27 days | This cookie is used by Issuu analytic system to gather information regarding visitor activity on Issuu products. |
Cookie | Duration | Description |
---|---|---|
mc | 1 year 1 month | Quantserve sets the mc cookie to anonymously track user behaviour on the website. |
Cookie | Duration | Description |
---|---|---|
ultp_view_1052 | 1 day | No description |
ultp_view_1058 | 1 day | No description |
ultp_view_1060 | 1 day | No description |
ultp_view_1064 | 1 day | No description |
ultp_view_1068 | 1 day | No description |
ultp_view_1070 | 1 day | No description |
ultp_view_1072 | 1 day | No description |
ultp_view_1078 | 1 day | No description |
ultp_view_1082 | 1 day | No description |
ultp_view_1088 | 1 day | No description |
ultp_view_1100 | 1 day | No description |
ultp_view_1103 | 1 day | No description |
ultp_view_1114 | 1 day | No description |
ultp_view_1118 | 1 day | No description |
ultp_view_1122 | 1 day | No description |
ultp_view_1125 | 1 day | No description |
ultp_view_1130 | 1 day | No description |
ultp_view_1132 | 1 day | No description |
ultp_view_1135 | 1 day | No description |
ultp_view_1541 | 1 day | No description |
ultp_view_1554 | 1 day | No description |
ultp_view_1557 | 1 day | No description |
ultp_view_1560 | 1 day | No description |
ultp_view_1563 | 1 day | No description |
ultp_view_1568 | 1 day | No description |
ultp_view_1572 | 1 day | No description |
ultp_view_1576 | 1 day | No description |
ultp_view_1580 | 1 day | No description |
ultp_view_2305 | 1 day | No description |
ultp_view_2321 | 1 day | No description |
ultp_view_2338 | 1 day | No description |
ultp_view_2342 | 1 day | No description |
ultp_view_259 | 1 day | No description |
ultp_view_270 | 1 day | No description |
ultp_view_275 | 1 day | No description |
ultp_view_286 | 1 day | No description |
ultp_view_3074 | 1 day | No description |
ultp_view_3115 | 1 day | No description |
ultp_view_3334 | 1 day | No description |
ultp_view_3336 | 1 day | No description |
ultp_view_3338 | 1 day | No description |
ultp_view_3340 | 1 day | No description |
ultp_view_3346 | 1 day | No description |
ultp_view_3354 | 1 day | No description |
ultp_view_3361 | 1 day | No description |
ultp_view_3367 | 1 day | No description |
ultp_view_365 | 1 day | No description |
ultp_view_367 | 1 day | No description |
ultp_view_38 | 1 day | No description |
ultp_view_3846 | 1 day | No description |